Frequently Asked Questions about Mobile Physical Therapy and Wellness
What is Mobile Outpatient Physical Therapy?
A Doctor of Physical Therapy comes to you in the comfort of your own home. Everything needed is brought to you.
What are the advantages of Mobile PT?
Not having to travel to an outpatient or traditional PT clinic. Having direct access to a licensed CA specialist.
How is Mobile Physical Therapy different from Home Health?
Mobile Physical Therapy and Wellness offers Outpatient PT. Outpatient PT focuses on recovery and rehabilitation while Home Health may include a wider range of medical services. Also, for patients with Medicare: Home Health services are considered Medicare Part A and Outpatient Physical Therapy is considered Medicare Part B.
What is your service area?
Santa Monica, Pacific Palisades, Malibu, Brentwood, Westwood, Bel Air, Marina Del Rey, Playa Vista, Beverly Hills and surrounding areas. Contact Mobile Physical Therapy and Wellness if your not sure if we service your area.
Do I need a Referral?
No, in the state of California a patient does not initially need a referral from a doctor for PT. California is a direct access state, with provisions. An initial evaluation needs to be performed to see if the patient is appropriate for PT. If it is determined physical therapy is appropriate for the client, but he/she is not showing improvement, the therapist must refer the client back to the MD. The patient may continue to receive physical therapy care for 12 visits or 45 calendar days, whichever comes first.
Your commercial insurance company may request a prescription from your physician when submitting for reimbursement.
Medicare Part B requires an MD signature of the PT evaluation within 30 days of the start of therapy.
Will you take insurance?
For clients with commercial health plans, you can be provided with a SuperBill with all the information you need to file a claim for out-of-network reimbursement.
A SuperBill includes diagnosis codes and an itemized receipt for services rendered, so you can self-file. After the initial visit, you will be provided with a suggested treatment frequency.
It is best to call your insurance company and see what your benefits are prior to starting therapy. Mobile Physical Therapy and Wellness can not guarantee reimbursement for out-of-network claims.
All forms of payment accepted: cash, checks, credit cards, HSA and FSA.
Dr. Elizabeth Baillie PT, DPT, CLT is also a Medicare Part B (outpatient) provider. She is able to send documentation and bill Medicare directly through a HIPPA-compliant electronic medical record system.
Do you see Medicare patients?
Yes, patients with Medicare Part B (outpatient) + a Secondary Insurance (not Medicare advantage). Please contact us to review your insurance information. Medicare will be billed directly for your therapy. All wellness services and Telehealth are not covered by Medicare.
What can I expect during a PT session?
A high level of physical therapist care
Concierge In-Home Physical Therapy Visits
Personalized Care
60-70 minutes with a DPT, CLT; No PT Assistants
Same physical therapist every visit
Patient-driven sessions
No waiting room
No copays
Manual-based Approach: joint mobilization, deep tissue bodywork, assisted stretching, manual therapy
How much do In-Home Outpatient PT services cost?
Pricing is as follows:
Physical Therapy or Lymphedema Evaluation, 70-75 minutes, $250
Follow-up Sessions, 60-70 minutes, $225
Online/Video Chat Follow-up, 30 minutes, $100
Weekly or monthly Session Packages also available.
Accepted: Cash, Credit Card, personal check or FSA and HSA Accounts.
You can also save your credit card on file at the time of booking or pay in cash or with a personal check.
At Mobile Physical Therapy and Wellness, we believe in cost transparency & your right to shop for high quality, cost-effective services. Upon scheduling, you will be provided with a Good Faith Estimate for my services.
Participates in the Medicare Part B program. Accepts Medicare approved amount. You will not be billed for any more than the already paid Medicare deductible and coinsurance.
Do you take FSA and HSA Accounts?
Yes, you can use your flexible spending (FSA) and health savings accounts (HSA) here.
How many visits will be needed?
It depends on what your needs are. For private pay clients, you may only require 1 visit per week and care plans typically complete within 5-8 visits. Spending a full hour with clients in their home allows for quicker progression and fewer total visits needed. High patient satisfaction. An estimation can be made after your initial evaluation.
Is there anything I need to do prior to a visit?
Yes, you will be sent e-forms from HIPPA-compliant software to fill out prior to your first visit. These forms and consents will need to be completed prior to your first appointment.
How do Telehealth visits work?
California residents only.
Easy to follow virtual online telehealth visits using a fully HIPPA, GDPR and PIPEDA compliant site. No downloads or additional app installs required. Launch from any device or browser. You will be sent a secure link to join the appointment at your scheduled date & time.
Telehealth is offered for patient’s who have already been seen for an initial evaluation. Telehealth is not offered at this time by Mobile Physical Therapy and Wellness for clients with Medicare Part B insurance.
Can Mobile Physical Therapy and Wellness support specific conditions in seniors?
MPTW can work with seniors on a range of conditions, including arthritis, recovery from injuries, surgeries such as hip and knee replacements, lymphedema, pain, decreased balance, range of motion, mobility, gait and increased fall risk.
