FREQUENTLY ASKED QUESTIONS
What Is Mobile Physical Therapy?
Instead of having to travel to an Physical Therapy Clinic, a licensed CA Doctor of Physical Therapy completes all visits in the comfort of your own home or office.
At Mobile Physical Therapy and Wellness, Los Angeles, everything needed for a visit with Dr. Elizabeth is brought to you.
What Is Your Service Area?
Do I Need A Physician Prescription?
Due to the nature of PT services being offered in the home by Mobile Physical Therapy and Wellness, a referral from your physician to Outpatient Physical Therapy is recommended.
Your commercial insurance company may request a prescription from your physician if you request a Superbill and you submit for reimbursement.
Medicare Part B requires MD signature of the PT Evaluation and Treatment/Plan of Care within 30 days of the start of therapy.
How Do Online Video Telehealth visits work?
For California residents only. You must live in the state of California to have Online Appointments with Dr. Elizabeth at Mobile Physical Therapy and Wellness.
An easy link is sent to you. Virtual Online telehealth visits use a fully HIPPA, GDPR and PIPEDA compliant site. No downloads or additional app installs required. Launch from any device or browser. You will be sent a secure link to join the appointment at your scheduled date & time.
All online appointments are encrypted using 128 bit encryption, the same the banks use! All online appointments are anonymous, never recorded and no data storage of any kind for the calls. This ensures the connection is secure between the therapist and the client.
Telehealth is not offered at this time by Mobile Physical Therapy and Wellness for clients with Medicare Part B insurance.
How much do In-Home Outpatient PT services cost at Mobile PTW?
Per Visit Is As Follows:
Physical Therapy or Lymphedema Evaluation and Treatment, 70 minutes, $250
Follow-up PT Visits, 60-70 minutes, $225
Online/Video Telehealth Appointment - PT Evaluation and Treatment, 55 minutes, $220
Online/Video Telehealth Appointment- Follow-up Visit, 30 minutes, $110
Weekly or Monthly Session Packages also available.
Accepted: Cash, Credit Cards, Personal Check or FSA and HSA Accounts. After login, you can keep a credit card on file to make payments easy. All payments accepted on a HIPPA-compliant electronic medical record system.
At Mobile Physical Therapy and Wellness, we believe in cost transparency & your right to shop for high quality, cost-effective services. Upon scheduling, you will be provided with a Good Faith Estimate for services.
Participates in the Medicare Part B program. Accepts Medicare approved amount. You will not be billed for any more than the already paid Medicare deductible and coinsurance.
Do you take FSA and HSA Accounts?
Yes, you can use your flexible spending (FSA) and health savings accounts (HSA) here.
What Are the Advantages of Working with Dr. Elizabeth and Mobile PTW?
Do you take insurance?
Dr. Elizabeth is out-of-network for most commerical health plans. If requested, you can be provided with a SuperBill with all the information you need to self-file a claim for out-of-network reimbursement.
A SuperBill includes diagnosis codes and an itemized receipt for services rendered, so you can self-file. After the initial visit, you will be provided with a suggested treatment frequency.
It is best to call your insurance company and see what your benefits are prior to starting Outpatient Physical Therapy. Mobile Physical Therapy and Wellness can not guarantee reimbursement for out-of-network claims.
Do you see patients with Medicare insurance?
Yes, Dr. Elizabeth treats patients with Medicare Part B (outpatient) + a Secondary Insurance (not Medicare advantage). Please contact MPTW to review your insurance information. Medicare will be billed directly for your Physical Therapy visits.
She is able to send documentation and bill Medicare directly through a HIPPA-compliant electronic medical record system. All Medicare patients must currently be under the care of a primary physician.
How Many Visits Will Be Needed and Is There Anything I Need To Do Prior To My Visit?
How many visits depends on what your needs are. For private pay patients, you may only require 1 visit per week and care plans typically complete within 5-8 visits. Spending a full hour with clients in their home allows for quicker progression and fewer total visits needed. High patient satisfaction is often the result. An estimation can be made after your Initial Physical Therapy Evaluation.
Yes, you will be sent e-forms from HIPPA-compliant software to fill out PRIOR to your first visit. These Forms and Consents will need to be completed prior to your first appointment. Read more about Before Your First Visit.
